IT support in central Hesse
IT Support in Marburg-Biedenkopf & Giessen
When the computer refuses to start, the printer gives up or the network drops out, waiting in a hotline queue helps no one. I come to you or connect remotely - usually the same or the next day.
What I help with
PCs & Windows
The machine will not start, is painfully slow or keeps crashing. I find the cause instead of just reinstalling - and rescue the data that is on it.
Network & Wi-Fi
Dropouts, dead spots, router configuration, VPN for remote work and proper separation of guest and company networks.
Printers & peripherals
Setting up network printers, scanners and multifunction devices - including shared access from several workstations.
Email & Microsoft 365
Setting up accounts, migrating mailboxes, repairing Outlook, keeping calendars and contacts in sync across devices.
Data recovery & backup
Recovering deleted or inaccessible data - and then setting up a backup that runs without you having to think about it.
Viruses & security
Removing malware, hardening systems, cleaning up passwords and access rights, dealing with the aftermath of phishing.
Who I work for
Small businesses & trades
One to twenty workstations and no in-house IT person. I am the one you call when something breaks - without needing a framework agreement first.
Practices & law firms
Balancing specialist software, data protection and availability. From my main job in healthcare IT I know these requirements first-hand.
Clubs & associations
The club PC, member data, website and email - usually run by volunteers and grown organically over the years. I get it back in order.
Private individuals
A new laptop, an old PC, a hacked account, or simply someone who explains things calmly. That is a normal job too.
IT support in your town
These towns have their own page with details on travel and typical local jobs:
Not sure whether I can help?
Just give me a call. A short conversation is usually enough to work out what needs doing and what it will cost, free of charge and without obligation.